We are ITEA.

We are on a relentless mission to connect you to the future with the power of reliable and innovative BPO.

ITEA is the BPO partner built for telecoms, seamlessly connecting companies to customers and partners with smart, cost-efficient solutions that future-proof operations – empowering them to scale, adapt and lead in an ever-evolving digital world.

Why partner with ITEA?

We know telecom, inside and out.

We come from ITEA International, powering telecom success since 1996. As a global leader in infrastructure and consulting, we know the value that BPO brings to drive the telecom industry forward – and we make it work for you.

We operate globally, deliver locally.

With our strategic global network, we deliver with a proven follow-the-sun model and business continuity plan – driving speed, scalability and resilience in all our BPO operations.

With Pakistan as our primary delivery hub, we have access to a growing skilled workforce with one of the world’s highest English literacy rates and most reliable infrastructure with the strongest government support – securing both cost-efficiency and high-quality service.

We work smarter for better results.

We harness technology and ingenuity to deliver smarter, more efficient solutions for your evolving BPO needs – adopting a thoughtful innovation journey map to manage risks and maximise value.